One of the most common questions we get from dealers is, “Are there any hidden fees?”
The short answer is no. Without a doubt, customer satisfaction and trust are some of our top priorities. We would never jeopardize our principals with hidden fees that you didn’t agree with. But don’t take our word for it, check out a list of common hidden fees that you’ll find when searching for a DMS, and how we deal with them.
Something that may be considered a hidden fee is a customer document fee. It’s not so much ‘hidden’ as it is forgotten in the sales process. This custom document fee is a fee we charge to design a custom buyer’s order or any other document that is specific to your dealership. The $250 fee covers the development process and maintenance for the life of the form. The document will belong to you, and only you. We do not share your custom documents with any other dealerships.
EverLogic does have "generic" documents for virtually every purpose you will need. You can use those and avoid the $250 document fee.
It can be difficult to keep up with the rapid advancement of technology in the software business. Because of these advancements, we must continually update our system. While these updates will take IT staff and management away from their current projects, most companies will tack on extra fees in the middle of your subscription. Fortunately, at EverLogic, our development staff takes these things into account from the beginning to ensure our customers have the most up-to-date services possible, for no charge.
Most dealerships make customers sign contracts for their services. At EverLogic, we offer zero commitment for longer than a one-month period. This gives our customers as much flexibility as possible to make the best decisions for their company. Working with EverLogic means you’re the judge of us. Know that we want you to stay with us because you’re satisfied with our results and because you want to, not because you have to.
At EverLogic, we understand that we will not achieve our goal of total customer satisfaction by hitting our customers with hidden fees and unexpected charges. Working with EverLogic, you can rest assured knowing we will never raise prices or add a fee to your bill without complete transparency and clear reasoning.
If you’re interested in learning more about our prices and services, please visit our pricing page. This is an in-depth look into the various prices, products and value that we can provide for your dealership. You can also look at each of our modules to see if EverLogic carries out the functions you need for your dealership.
If you have even more questions about EverLogic and our pricing, click the button below to schedule a call with us.