Software updates: Do you have to pay for them at EverLogic?

Written by Admin | Dec 28, 2022 4:07:04 PM

We owe it to you to keep our dealership management software and your investment updated and secure at no cost. If you would like a specific change in the EverLogic software that is specific to your dealership, then this would require a fee and would be considered a custom build or custom programming.

Why are updates important?

Software is fluid. There are bugs that need to be fixed, new features that need to be added and risks that need to be addressed.

Whenever you purchase any software, you can expect to update it constantly during its lifetime. As a software company, it is our responsibility to meet your expectations for a functional and safe user experience. So, we constantly release updates to the EverLogic dealership management software to uphold our end of that agreement.

Software updates provide you:

The necessary revisions to keep your experience current in an ever-changing environment. Seeing regular updates lets our customers know we are actively and consistently improving their investments.
Additional new features are added to our software to enhance customer experience based on feedback from current users.
Repairs any bugs in the software.

What does a “bug” mean when referring to software?

According to Techopedia, a software bug is a problem causing a program to crash or produce invalid input. A bug can be an error, mistake, defect, or fault, which may cause failure or deviation from expected results. Virtually all software, from video games and search engines to dealership software, has bugs.

Making any software bug-free is practically impossible. However, we make every effort to limit the number of bugs in our software with various prevention and detection techniques. Our development team has a rigorous testing procedure to prevent bugs during a release.

What takes place on our end before we release software updates?

Prior to all software updates, there are several processes we go through before releasing the update to our customers.

We test each bug fix individually and then test the system as a whole.
We send to beta customers once all the tests are complete. Beta customers are a small specific group that serves as our test customers. The beta test is approximately two weeks.
We then send an email notifying all our customers about the update, which includes a detailed list of all new features and fixes. We listen to our customers and add new features to make your workflow as efficient as possible.
The update is then released to all customers.

Keep in mind, EverLogic does not charge for any update to the software.

Can I access all change notes from previous software updates?

Absolutely. We save the history of every update released in EverLogic.

At EverLogic, our customers are a top priority. Your investment with us is important. We do everything in our power to protect your investment with updates and top-of-the-line customer support.

If you are interested to see how EverLogic's dealership management software works, you can click on the button below to view our free demo.

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